Bloom Toddler Classes – Terms & Conditions
These Terms & Conditions apply to all bookings made with Bloom Toddler Classes (“we”, “us”, “our”). By booking a class, you agree to the terms below.
1. Bookings & Payment
All bookings must be made online via our booking system.
Your place is only secured once full payment has been received.
You will receive a confirmation email with your class details – please check this carefully.
It is your responsibility to ensure the correct class, venue and dates are selected at the time of booking.
If you book the wrong class, please contact your local franchise as soon as possible. We will try to transfer your place where availability allows.
2. Cancellations & Refunds
Change of Mind
If after your first class you decide it’s not for you:
You may cancel your remaining term
A refund will be issued minus:
The first attended class
Any admin/booking fees
All cancellation requests must be made via email to your local franchise.
Missed Classes
We are unable to offer refunds or discounts for:
Holidays
Illness
Non-attendance
You are welcome to gift your space to a friend (please inform us in advance).
Exceptional Circumstances (e.g. Government Restrictions)
If classes are paused:
You can choose to:
Roll your remaining classes onto a future term
Gift your remaining classes to someone else
Receive a Bloom credit (valid for 12 months)
If none of the above are suitable, you may request a refund. Processing times may vary depending on circumstances.
3. Class Changes & Cancellations
We reserve the right to:
Change venues, times or instructors if required
Cancel classes due to unforeseen circumstances (e.g. weather, venue issues)
Where possible:
You will be notified in advance
A replacement class or alternative option will be offered
4. Health & Safety
All children must be supervised at all times.
Bloom teachers are not responsible for supervising children.
You must ensure your child is well enough to attend class.
Please do not attend if your child:
Has had a fever in the last 24 hours
Has sickness or diarrhoea in the last 48 hours
Has any contagious illness
This is to protect all families attending.
5. Behaviour
We aim to provide a safe, positive environment for all families.
We reserve the right to:
Ask anyone behaving inappropriately to leave
Withdraw access to classes if behaviour is deemed unreasonable
6. Photography & Media
You are welcome to take photos/videos of your own child
Please be respectful of others and avoid capturing other children without permission
7. Personal Property
All personal belongings are brought to class at your own risk.
Bloom Toddler Classes and venues are not responsible for loss or damage.
8. Private Bookings & Parties
Private sessions, parties and nursery bookings are available on request.
A 50% deposit is required to secure the booking
The remaining balance must be paid in advance
Deposits are non-refundable
9. Renewals
You may be offered priority booking before your term ends
Spaces are not guaranteed and remain subject to availability
All bookings operate on a first come, first served basis
10. Data Protection
We handle your personal data in line with our Privacy Policy.
Your information is used only for:
Managing bookings
Communicating with you
Improving our services
11. Changes to Terms
We may update these Terms & Conditions from time to time.
Where significant changes are made, we will notify you. Continued use of our services constitutes acceptance of the updated terms.
12. Liability
Participation in classes is at your own risk.
Bloom Toddler Classes is not liable for injury, loss or damage unless caused by proven negligence.